Manual Import
Upload files directly through the web interface for immediate processing or review.
Upload Methods
Drag and Drop
- Navigate to your project's Inbox folder
- Drag files from your computer directly onto the upload area
- Files are automatically validated and uploaded
File Browser
- Click "Upload documents" in the Inbox toolbar
- Use the file browser to select documents
- Select multiple files using Ctrl/Cmd + click
- Click "Upload" to begin processing
Bulk Upload
Upload multiple files simultaneously:
- Maximum 100 files per batch
- Individual file size limit: 40MB
- Page size limit: 20MB per page within a file
Supported Locations
Upload files to different folders based on your workflow:
- Inbox - Default location for new uploads awaiting processing
- Custom Folders - Organize uploads by type, source, or status
- Bin - Not available for upload (deletion only)
- Processed - Not available for upload (system-managed)
Upload Process
- File Validation - System checks file type and size limits
- Upload Creation - Files become an upload with individual tasks
- Task Generation - Each file becomes a separate processing task
- Queue Processing - Tasks enter your project's processing pipeline
File Organization
Upload Naming
Uploads receive names based on the task file name:
- Single file uploads: Uses the file name
- MSG/EML files: Uses the email subject line
- Each upload is processed as an individual item
Troubleshooting
Upload Failures
Common issues and solutions:
- File too large - Split or compress files under 40MB
- Page too large - Reduce individual page size under 20MB
- Unsupported format - Convert to supported file types
- Network timeout - Try smaller files or check connection
Processing Delays
Uploads may queue during high volume periods. Monitor progress in the Inbox folder and check individual task status for detailed processing information.